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What Do You Hear?

Optimizing the patient-provider relationship. A Multi-component curriculum 
teaching communication skills to 
improve patient-centered care. For further information click to read more.


> Self-Learning Educational Videos

Educational videos are learning tools that can teach the sophistication and complexity of the medical interview.
Our most recent educational video series:

Communication 202: A Deeper Understanding of GI Illness Through a Patient Centered Approach offers 6 clinical visits, each containing four components that illustrate: a) an ineffective interview, b) an effective interview, c) the patient’s perspective of these interactions, and d) a detailed step by step critique of the interview process.  This approach demonstrates methods to improve patient centered care, psychosocial assessment, and shared decision making, which ultimately optimizes the patient-provider relationship.  These video vignettes serve as templates to explore in greater depth the patient’s concerns and behaviors, and at a deeper level the meaning of the illness that drives the clinical presentation.  Communication 202 provides not only the basics of interviewing skills such as active listening, providing empathy and negotiating treatment, but it also offers techniques to manage deeper clinical issues: identifying hidden agendas, emotion handling of anger and sadness, implementing shared decision making, addressing drug seeking, and identifying and successfully managing factitious illness, early trauma, unresolved grief and other complex clinical issues.

New Video Series.  A program in development will use brief (3-4 minute) scenarios that help clinicians explain several common GI  issues:

  • Introducing a low FODMAP or gluten free diet
  • Discussing difficult topics (early trauma, grief, incontincence)
  • Explaining the gut-brain axis
  • Managing requests for narcotics or unneeded diagnostic studies
  • Conducting the interview with an angry patient
  • Explaining how central neuromodulators work
  • Working with adolescents and many more


> Educational Workshops for Faculty and Trainees at Medical Centers

We conduct workshops on-site to teach our effective communication methods at major medical centers using a variety of learner-centered methods: lectures, video discussion, role play, and small group facilitation. The learners identify the areas of greatest need and we structure the program accordingly.

 

 


> Symposia, Satellite Symposia, and Webinars

We develop symposia for gastroenterologists, trainees, mid-level, and allied health care practitioners. Examples can be seen at bit.ly/2qfcdo8. We have also published articles in highly rated peer review journals to demonstrate the impact of effective communication for patient and clinician. Go to this link to access our publications in Gastroenterology and an accompanying video bit.ly/2KprU9h.


> Publication Guidelines on Communication (Rome Working Team Report)

The Foundation successfully publishes working team reports in high quality peer reviewed journals on a variety of topics over the last year. Over the next year we will develop a working team report that includes an evidence-based review on how to communicate effectively with their patients to improve clinical outcomes.


> Train the Trainers: 1-½ Day Intensive Seminars to Recruit Future Faculty

We have provided 1.5 day intensive seminars for university-based medical faculty interested in improving their skills by teaching more effective patient-provider communication. This training will help us to expand the impact of our methods to thought leaders who already provide the most up to date knowledge involving complex case discussions, and will then go on to serve as facilitators for future communication skills programs. Visit bit.ly/2s4U6Td to see what it is like in our program developed for the AGA.


> Visiting Scholar Preceptorship Program

For many years, and from all over the world, gastroenterologists, trainees, psychologists, and mid-level providers have visited the practices of Rome Board members to be precepted on DGBI and also learn communication skills. The Rome Foundation Visiting Scholar Program is a great way for researchers and clinicians to engage with key leaders and learn not only about advanced research techniques and patient-focused care but also advanced communication skills . Faculty spend two to three days on site. This program is critical in developing the next generation of providers in becoming skilled communicators and exceptional physicians managing and treating patients with DGBI.

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