Facilitated Small Group Discussion of a Difficult Clinical Interaction

18 minutes

This small group session involved a challenging clinical interaction presentation by a gastroenterologist. He discussed a patient who presented to his office in an angry and somewhat threatening fashion. The facilitated discussion that ensues is different from a typical case presentation since the focus is on personal reactions, thoughts and feelings. This is similar to a “Balint Group” where the participants can ask question and offer suggestions to help increase understanding of the issues and to help the presenter improve his interactions in the future.